Terms and Conditions
About Us
Rightcase.Com are completely dedicated to your total satisfaction. We have made our online sales catalogue as simple as possible for ease of use.
Courier Delivery (on UK mainland orders)
VAT is displayed on all prices displayed in the catalogue.
7 day no quibble returns policy (provided product is unused, undamaged and in original packaging)
International Order’s Delivered via Air or Road Freight.
If you have any suggestions or comments please email us at sales@rightcase.com
Making A Purchase
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept Visa, MasterCard, Maestro, Delta, JCB, Solo and American Express. We usually process payment on receipt of order. You may send your credit card information via phone, fax, and Snail mail or over the Internet.
Alternatively you can send a cheque or money transfer to cover the value of the goods. Please contact us via email sales@rightcase.com.
Shipping And Handling
All shipping is by Insured Courier to UK. Overseas orders charged at fully insured courier rate, email for details: sales@rightcase.com.
Returned parcels charges are non refundable.
UK MAINLAND DELIVERY = £7.20 for larger items
UK MAINLAND DELIVERY = £3.00 for smaller items
Courier service is only available for working week deliveries.
Next day service is limited to order's recieved before 1400 HRS.
Delivery Schedule
We deliver your order right away providing goods are in stock at time of order. Stock items are delivered within 24 hours on a next day UK service. We will normally send your order to you within 14 business days if goods are not in stock. If the item is not available or not in stock we will email notification, (see back orders section)
Back Orders
If your item is not in stock, we will back order for you. You will always be e-mailed with the option to cancel your order if you would rather not wait.
Tax Charges
20.0% VAT is applicable on all orders shipped to Mainland UK or EU addresses. Valid EU VAT registered companies can purchase ex-vat once the VAT registration has been checked. The VAT charge is not applicable to order’s from anywhere outside these area’s.
Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128-bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
We guarantee your satisfaction. All of our products come with a 7-day no quibble guarantee, (provided product is unused, undamaged and in original packaging) All www.rightcase.com products are covered by the Peli unconditional warranty.
Reaching Us
If you need to reach us, please email us on info@rightcase.com, alternatively, you can call on TEL +44 (0) 7890 108847 (Temporary Number)
Privacy Policy
Rightcase.Com do not disclose buyer’s information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.
Returns Policy
We guarantee your satisfaction! We operate a 28-day satisfaction guarantee. If the goods supplied are not satisfactory in any way please feel free to return it in NEW and UNUSED condition within 28 days of the purchase date and we'll gladly exchange your purchase or refund the purchase price... No questions asked. You must acquire a Returns Authorisation Number (RA#) for returned merchandise by e-mail, faxing, calling or snail mailing.
Incorrectly ordered goods will be charged freight on return.
Correctly ordered but faulty goods will be collected from customer FOC and replacement product will re-delivered FOC.
Remittance Terms
Payment with order. email sales@rightcase.com
Recycling of Electrical Equipment
If you’re buying a new electrical item, we will recycle your old one for free. Please do not throw electrical equipment in your bin. This is because unwanted electrical equipment is the UK's fastest growing type of waste. Many electrical items can be repaired or recycled, saving natural resources and the environment.
If you do not recycle electrical items they will end up in landfill where hazardous substances could leak out and cause soil and water contamination - harming wildlife and also human health.
To remind you that old electrical equipment can be recycled, it is now marked with a crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with the crossed out wheeled bin symbol) in your bin.
The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items. In the UK, retailers must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge.
You can return your waste batteries to our business premises in person. If you wish to return your old batteries to us, please contact us and we will provide further instructions. Alternatively you can find your local recycling point by visiting www.recyclenow.com